Skip to content
Got a question? We’ve got you. FAQ

Frequently asked questions

Quick answers to the things people ask most. Can’t find what you need? We’re always here to help.

Ask me anything!

Ask Skill-Hive

Instant answers from our help assistant, based on our FAQs and guides.

AI answers can be wrong. Don’t share passwords or personal details.

General

What is Skill-Hive?
Skill-Hive is a platform that connects people who want to learn a skill with people who can teach it. Sessions are live, one-on-one conversations — no recordings, no bots, just two people working together.
Is Skill-Hive free to join?
Creating an account is completely free. Browse teachers and explore the platform at no cost.
What skills can I learn on Skill-Hive?
Hundreds of skills across categories including technology, design, music, languages, business, academic subjects, fitness, and more. Browse the full list on the home page.

Sessions & Booking

How do I book a session?
Search for a skill on Browse, pick a teacher, and choose one of their open time slots. You'll get a confirmation, and a reminder before the lesson starts.
Can I cancel or reschedule a session?
Yes. You can cancel or reschedule a session by contacting your teacher or using your dashboard. Check the session details for the cancellation window.
How long are sessions?
Session lengths are set by each teacher — commonly 30, 60, or 90 minutes. The duration is shown clearly on the booking page.
What happens if a teacher cancels?
If a teacher cancels, we'll help you find an alternative teacher as quickly as possible.

For Teachers

How do I become a teacher on Skill-Hive?
Sign up for a teacher account, add your skills and experience, and set the hours you're available. Once we've checked your qualifications, your lessons appear on Browse for students to book.
Can I set my own schedule?
Absolutely. You control your availability calendar. Block off time when you're busy and open slots when you're ready to teach.
How do I grow my student base?
Keep your profile up to date, deliver great sessions, and encourage learners to leave reviews. Consistent quality is the best way to attract more students.

Account & Privacy

How do I reset my password?
Click "Forgot password" on the login page and we'll send a reset link to your registered email address.
How is my data used?
We only collect what we need to run the platform. We never sell your data. Read our full Privacy Policy for details.
How do I delete my account?
Open your profile settings and choose "Delete account". You'll be asked to confirm first. If you need help, contact our support team.
Still stuck?

Didn’t find your answer?

Our support team usually replies within a few hours.

Contact support